Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ethan Harvey

Ethan Harvey

January 4, 2025

5  out of  5
rating by Ethan Harvey
"Chad Murray State Farm stands out as a reliable and customer-focused provider. Their exceptional service by representatives like Jenn, whose thorough understanding of insurance products and attentiveness to client needs, sets a high standard for the industry. With a willingess to work with clients and a commitment to tailored solutions, this agency is a great partner in safeguarding what matters most to their clients."
We responded:
"Ethan, Thank you so much for your 5 Star Review of the Chad Murray State Farm Agency and specifically Jenn. We strive to be the best at Auto, Home, Life and Health Insurance for our customers. Please reach out with any needs you may have."
Profile photo of Vanessa Pridgen

Vanessa Pridgen

December 30, 2024

5  out of  5
rating by Vanessa Pridgen
"I spoke with Jennifer Miller, I told her my budget was tight due to a job change she was very understanding and helpful. She explained everything to me that would help me and also give me protection. I can’t say thank you enough for her kindness her knowledge of what I needed. She was amazing!!"
We responded:
"Vanessa, Thank you so much for your 5 Star review. We are so excited to have you as part of our agency family here at the Chad Murray State Farm Agency!"
Profile photo of David Hawks

David Hawks

December 11, 2024

5  out of  5
rating by David Hawks
"I had the pleasure of Jennifer Miller of State Farm in Tazewell VA helping me today. I was impressed with her professionalism and willingness to help me and with her quick responses to my questions. Couldn’t have been more impressed."
We responded:
"David thank you for your 5 Star Google Review. We appreciate you and your family for being a very long-term part of our Chad Murray State Farm Agency Family! Jennifer is fantastic at Customer Service and always takes great care of our customers! I appreciate you recognizing her."
Profile photo of William Wall

William Wall

December 3, 2024

5  out of  5
rating by William Wall
"Working with Jenn at Chad Murray’s State Farm Agency has been by far the best experience buying insurance ever. She was attentive, very personable, and very knowledgeable about the products I needed. Made buying insurance easy and fast. By far would recommend using this agency to anyone looking to buy insurance."
We responded:
"William, Thanks you for trusting the Chad Murray Agency and State Farm with your family's insurance and financial service needs! Thank you for your kind words about my agent team member Jenn. She always does a great job for our customers. Thank you for the 5 Star review!"
Profile photo of Mary Logan

Mary Logan

December 2, 2024

5  out of  5
rating by Mary Logan
"Jennifer was great to work with. She got me insurance at a good price."
We responded:
"Hi Mary. We appreciate your 5 Star review. We always strive to do our best for our customers! Thank you for your business and trusting the Chad Murray Agency and State Farm with your insurance and financial service needs."
Profile photo of Jeffery Geake

Jeffery Geake

November 27, 2024

5  out of  5
rating by Jeffery Geake
"Absolutely great to people to work with. Especially State Farm agent Jenn. She goes out of her way to make sure all the details are correct. Very easy to talk to as well! Great addition to the Chad Murray team."
We responded:
"Jeffrey, we apricate your kind words about Jenn and the Chad Murray Agency! Your 5 Star Review lets us know we are doing the right things for our customer's insurance and financial service needs! We appreciate your business."
Profile photo of Kandi Sigmon

Kandi Sigmon

September 20, 2024

5  out of  5
rating by Kandi Sigmon
"Chad Murray and Jenn at State Farm Insurance were excellent! I went through the whole process of changing all of our coverage needs with less stress. I am saving thousands of dollars by switching ,and have even more coverage. The money saved allows me to be a stay at home dog mom.lol. Everything was explained and detailed with information I had never considered. We definitely have more peace of mind and saving money! Grateful for their help and making the whole experience easy."
We responded:
"Kandi, Thank you so much for the 5 Star Review! We are so excited to welcome you, Keith and your family to our agency Family! The Chad Murray State Farm Family prides itself on making sure that you not only get the proper coverage for your family, but that you fully understand what you are paying for and what it all means to your family. Helping you manage risk and protecting your hard earned assets with Auto Insurance , Home Insurance , Life Insurance and Personal Liability Umbrella polices is why we are here. We feel truly blessed and humbled that you chose us!"
Profile photo of Allison Mungo

Allison Mungo

August 21, 2024

5  out of  5
rating by Allison Mungo
"Jen was awesome! Thank you for making this transition easy for us!"
We responded:
"Hi Allison! Thank you so much for your Google Review and Giving our agency and especially Jenn 5 Stars! We appreciate you trusting The Chad Murray Agency and State Farm with your Auto Insurance and Renters Insurance. Please reach out and let us know how we can continue to provide exceptional service to you, your family and friends. Chad"
Profile photo of Kendra Mutter

Kendra Mutter

July 19, 2024

5  out of  5
rating by Kendra Mutter
"I had the pleasure of working with Jenn at State Farm. She was extremely knowledgeable and kind, ensuring I understood everything that was happening. Out of all the homeowners insurance representatives I've interacted with, she was by far the best. I highly recommend Jenn and State Farm."
We responded:
"Kendra, Thank you for your 5 Star Review! Welcome to our agency family. Jenn is one of our best and she takes great pride in working hard to provide the best care and ensures that all of our customers have the proper home, auto, life and health insurance policies. We look forward to being a part of your family for many years to come."
Profile photo of Karel Ryan

Karel Ryan

March 27, 2024

5  out of  5
rating by Karel Ryan
"Very helpful! So knowledgeable and easy to work with. Thanks Chad!"
We responded:
"Thank you, Karel! I am so honored that you chose me and The Chad Murray State Farm Agency for your home, auto and business insurance needs. Your 5-Star Review means the world to us."
Profile photo of Jewell Farmer

Jewell Farmer

January 31, 2024

5  out of  5
rating by Jewell Farmer
"I received great service from Chad's office.They were very friendly and helpful with my insurance needs. I highly recommend them for your insurance needs."
We responded:
"Thank you, Jewell it is an honor, to have you as part of our Chad Murray Agency State Farm Family."
Profile photo of Sheila Monahan

Sheila Monahan

December 4, 2023

5  out of  5
rating by Sheila Monahan
"Great agent and staff"
We responded:
"Thank you, Sheila we work very hard to make sure all of our current and prospective customers Here at the Chad Murray State Farm Agency have a great experience when buying and owning homeowners insurance, Auto insurance, Life Insurance and Health Insurance!!"
Profile photo of Nancy White

Nancy White

April 19, 2023

5  out of  5
rating by Nancy White
"Love these people!"
We responded:
"Thank you, Nancy, we love you too! We appreciate you as a customer and a friend!"
Profile photo of John Joseph Fontaine

John Joseph Fontaine

February 20, 2023

4  out of  5
rating by John Joseph Fontaine
"Good insurance 👍✅"
We responded:
"Thank you, John. We appreciate you and the opportunity to take care of all of your insuring you and your family!"
Profile photo of Tom Poore

Tom Poore

November 1, 2022

5  out of  5
rating by Tom Poore
"Chad Murray is a fantastic person, and Adam is as well. Check them out."
We responded:
"Thank you, Tom! We really appreciate your business and your confidence in us here at the Chad Murray State Farm Agency!"
Profile photo of Ty Icenhour

Ty Icenhour

July 15, 2022

5  out of  5
rating by Ty Icenhour
"Best business around . Highly recommended! Ben is always a pleasure to work with. Stand up guy all around."
We responded:
"Thank you Ty We appreciate your business!"
Profile photo of Destinee Horne

Destinee Horne

July 15, 2022

5  out of  5
rating by Destinee Horne
"Helped me tremendously and saving so much money a month compared to the insurance I had before"
We responded:
"Thank you Destinee!"
Profile photo of Angela Leighton

Angela Leighton

July 15, 2022

5  out of  5
rating by Angela Leighton
"Friendly and knowledgeable staff. I appreciated Ben’s professionalism and knowledge of coverages."
We responded:
"Thank you Angela!"
Profile photo of Benjamin Leighton

Benjamin Leighton

July 15, 2022

5  out of  5
rating by Benjamin Leighton
"Quick and easy from quote to coverage, competitive pricing on my vehicles and residential."
We responded:
"Thank you Ben!"
Profile photo of HS Caudill

HS Caudill

May 26, 2022

5  out of  5
rating by HS Caudill
"The service received from this company has been great for many years. Always available with prompt assistance. Chad does an excellent job and his assistant Peggy is the tops."
We responded:
"Thank you HS!"
Profile photo of Michael Johnson

Michael Johnson

May 25, 2022

5  out of  5
rating by Michael Johnson
"Great staff, Chad was very knowledgeable when it came to helping me with some retirement planning. Went in for insurance, came out with a life plan. Would highly recommend!"
We responded:
"Thank you Michael!"
Profile photo of daniel hurd

daniel hurd

May 25, 2022

5  out of  5
rating by daniel hurd
"Chad solved a car accident repair issue for me that no other agent could. He appropriately suggests discounts and policies that fit my ever changing insurance needs. He saves me money while getting me better coverage."
We responded:
"Thank you Dan!"
Profile photo of Danny Mullins

Danny Mullins

May 25, 2022

5  out of  5
rating by Danny Mullins
"Staff is very helpful and has provided great service for several years to me and my family."
We responded:
"Thank you Danny!"
Profile photo of Jesse Smith

Jesse Smith

May 24, 2022

5  out of  5
rating by Jesse Smith
"I have done business with Chad Murrary’s office for years. They are always fast to respond and very helpful. Their prices are always the best around. I would recommend anyone needing insurance or anyone looking for a better price and better service to most definitely give them a call."
We responded:
"Thank you Jesse!"
Profile photo of David Gray

David Gray

May 24, 2022

5  out of  5
rating by David Gray
"Chad and his agents are great. Super helpful and on the ball!"
We responded:
"Thank you David!"